
Написал в саппорт OCZ, они мне сегодня ответили:
- спойлер
- Trouble Ticket ID: ХХХХХХХ
Description: ХХХХХХХХХ
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Please be advised that the status on your trouble ticket
has been changed from Acknowledged to In Progress
with the following comment:
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Comment: Dear valued customer,
please find your RMA information below. If your replacement item isn't available upon receipt of your RMA, we will send a replacement part of equal or better specification than your defective item.
This upgrade won't affect fit, function, reliability or warranty.
*** Please read the following information carefully. Follow all instructions to ensure your RMA is properly received and processed. ***
Your RMA number is: ХХХХХ
Your RMA return Address is:
OCZ Storage Solutions - EMEA
Coenecoop 89B
2741 PH, Waddinxveen
The Netherlands
T: +31(0)182-624020
The original product must arrive at the Company RMA collection location within 15
days of the RMA number issuance date. Please include a copy of your invoice with your shipment.
An SSD return should be made without any accessories such as adapter brackets. OCZ wont be able to replace SSD accessories.
Company recommends all shipped products are packed using at least one inch of bubble
wrap or foam. Don't directly attach bubble wrap or foam using adhesive to any product
as this may void the warranty of the product.
Each RMA package must have the RMA number clearly marked on the outside of the
package using a large black marker.
Company recommends shipping product returns using a traceable courier such as
Federal Express or UPS. Company won't be responsible for lost or damaged RMA
packages. OCZ won't cover or reimburse shipment charges for shipments to company's facilities.
The customer is required to pay shipping and handling charges to send the defective product to OCZ.
Customers outside of Canada, United States, Taiwan, and EU Member States will be responsible for any duties or taxes due on RMA replacement shipments.
Don't lose your RMA number! We won't be able to track your RMA status without it.
Please note that OCZ Storage Solutions won't accept any product (s) of that has been damaged as a
result of accident, abuse, misuse, neglect, natural disaster, or any unauthorized repair
or modification.
Products approved for RMA are conditionally accepted for in-warranty return but are
subject to product testing and evaluation.
You may verify and track your RMA at:
http://rma.ocz.com/rmalookup.aspx" target="_blank
Please find the OCZ Storage Solutions Warranty Terms here:
http://ocz.com/consumer/support/warranty" target="_blank
If you have any other questions, feel free to contact us. For your RMA's status, please contact the RMA Department using rmaeurope@ocz.com.
To reply to this comment directly, please click on the link below:
http://www.exdesk.com/OCZ/OCZ-Europe/in ... omment=yes" target="_blank
Вот думаю "найти" чек и отправить им, но какой он должен быть? Или вообще пустить SSD на барахолке с молотка, или может кто посоветует СЦ где мне могут помочь?
